Quick answer: Tennis Ladder collects only what's needed to run club ladders — your name, email, optional phone/ratings, and your match records. Nothing is sold or used for marketing. For privacy queries or to exercise your rights, contact support or your club organiser.
Who we are
Tennis Ladder (tennisladder.co.uk) is the platform your tennis club uses to run its ladders and leagues. For each club's ladder, the club is the data controller and Tennis Ladder processes data on its behalf. For platform-level queries, use the in-app support chat or the contact details in the app footer.
What we collect
- Your name and email address
- Your doubles partner's name/email (if you enter them)
- An optional phone number
- Optional LTA/WTN/UTR ratings you choose to add
- Your match records — results, scores, challenges and ladder position
For under-16s we collect a parent/guardian's contact details instead of the child's.
For junior members we also collect the player's date of birth, given by the parent/guardian at sign-up. It is used solely to verify age, apply age-appropriate protections (including the age from which match chat can be used without guardian consent), and automatically remove junior protections at 18. It is never displayed in the app or shared with other members.
Why, and our lawful basis
We process this data on the basis of the club's legitimate interests in running its ladder — displaying standings, letting members arrange and confirm matches, and sending match-related notifications (challenges, result confirmations and activity reminders). We don't use your data for marketing.
Who can see it
- Player names, results and standings are visible to anyone with the ladder link.
- Junior players' names are masked from the public.
- Email addresses and phone numbers are not shown publicly — contact details are shared only with an opponent you're arranging a match with, and with organisers.
UTR connection (optional)
If you choose to connect your UTR Sports account, we store an encrypted access token and a cached copy of your UTR rating to display it. You can disconnect at any time, which removes the token.
Sharing & processors
We never sell or share your data with third parties for their own purposes. We use service providers purely to run the app — Cloudflare (hosting & database), Mailgun/Resend (sending emails), Google (club address lookup) and, if you opt in, UTR Sports — who process data on our instructions.
Retention
We keep your data while you're an active participant and delete it on request or when you leave the ladder.
Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict or object to processing of your data, and to data portability. To exercise any of these, contact your club organiser or platform support. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
See also: Cookie Policy, GDPR & Data Protection, Terms & Conditions.