Quick answer: Tennis Ladder is built for UK GDPR compliance — data hosted with Cloudflare, minimal collection, junior names masked, no marketing use, and full support for access/erasure requests via your club organiser or platform support.
How responsibility is split
- Your club is the data controller for its ladder — it decides who's in its leagues and can see its data.
- Tennis Ladder (the platform) processes that data on the club's behalf: hosting, standings, notifications and support.
Where your data lives
The app and database are hosted on Cloudflare's platform. Emails are sent via Mailgun/Resend. Support and analytics run on our own self-hosted infrastructure. We use these providers purely to run the app — they act on our instructions and don't use your data for their own purposes.
Data minimisation
We collect only what a ladder needs: name, email, optional phone/ratings, and match records. No marketing lists, no profiling, no selling of data — ever.
Juniors
Junior players get extra protection: their names are masked from public view, and we hold a parent/guardian's contact details rather than the child's. See Juniors and safeguarding for the full picture.
Your rights (and how to use them)
Under UK GDPR you can ask for:
- Access — a copy of the data we hold about you
- Rectification — fixing anything that's wrong
- Erasure — deleting your data when you leave
- Restriction / objection — limiting how it's used
- Portability — your data in a reusable format
Contact your club organiser or use the in-app support chat and we'll action it promptly. You can also complain to the ICO if you're unhappy with how data has been handled.
See also: Privacy Policy, Cookie Policy.